Most entertainment complaints have nothing to do with the performance. They are about a performer who arrived late, a price that changed, a message that went unanswered for four days or a set that ran twenty minutes short of what was promised.
We built our process specifically around those failure points. Everything below is standard on every booking, at every price level, in every city.
Six steps, every time, no exceptions.
Every performer on the roster is an experienced working entertainer who has agreed in writing to our conduct standards. We do not subcontract to unknown local talent to cover a date we cannot staff — if we cannot do it properly, we say so.
Your quote is the price. Travel, performance length and performer count are all visible line items, and nothing appears afterward that was not in the agreement.
Within 24 hours, and usually far sooner during business hours.
Yes, on every booking. It protects you and our performers equally.
It is set out in your agreement before you pay anything, so there are no surprises later.
Yes. Call 1-(858) 424-7661 or use the contact page and a real coordinator will respond.
More answers on our booking FAQ page.
Tell us your date, city and event type. A real coordinator replies within 24 hours — usually much sooner.